Privacy Policy

Liqvid PTE. LTD. ("Liqvid", "us", "we", or "our") operates the menu.liqvid.io website and service (the "Service"). Registered office: 68 Circular Road #02-01, Singapore 049422.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data. While using our Service, we may ask you to provide personally identifiable information ("Personal Data"), which may include: email address, first and last name, and cookies and usage data.

We will only process your personal data on a legal basis under applicable data protection laws — including your consent, performance of a contract, our legitimate interests, or a legal obligation. You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

Your rights regarding personal data include:

• Access: Request access to your personal data.
• Rectification: Request correction of inaccurate data.
• Erasure: Request deletion under certain circumstances.
• Restriction: Request we restrict processing under certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing for purposes such as direct marketing.

To exercise any of these rights, contact us via the support channel inside the app at /account.

Usage Data. We may collect information on how the Service is accessed and used, including IP address, browser type and version, pages visited, time and date of visit, time spent on pages, and unique device identifiers.

Tracking & Cookies Data. We use cookies and similar tracking technologies. These include necessary cookies (essential for security and core functionality), performance cookies (to understand how visitors use our website), and functional cookies (to remember your preferences).

Use of Data

Liqvid PTE. LTD. uses collected data to provide and maintain the Service, notify you of changes, provide customer support, gather analysis to improve the Service, monitor usage, and detect and address technical issues.

Legal bases for processing include: performance of a contract with you, your consent, our legitimate interests (where not overridden by your rights), and compliance with legal obligations.

Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Factors include the nature and sensitivity of the data, potential risk of harm from unauthorised use, the purposes of processing, and applicable legal requirements.

Usage Data is generally retained for a shorter period. When we no longer need your personal data, we will securely delete or destroy it. Questions about retention can be directed to us via /account.

Data Transfers and Adequate Protection

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. Your consent to this Privacy Policy and submission of such information represents your agreement to that transfer.

Liqvid PTE. LTD. may transfer personal data to service providers in the United Kingdom, the United States, or the European Economic Area. We take appropriate measures — such as standard contractual clauses — to ensure adequate protection.

Disclosure of Data

Under certain circumstances, Liqvid PTE. LTD. may be required to disclose your Personal Data by law or in response to valid requests by public authorities.

We may also disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend our rights or property; prevent or investigate possible wrongdoing; protect the personal safety of users or the public; or protect against legal liability.

Security of Data

Liqvid PTE. LTD. implements appropriate technical and organisational security measures to safeguard your data from unauthorised access, use, or disclosure. We use physical, technical, and administrative safeguards, and regularly review and update these measures.

No method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal data.

Your Choices

Marketing emails. You can unsubscribe from marketing emails by following the unsubscribe instructions in any email we send. We may still send transactional messages.

Deletion of your data. You may request deletion of your personal information via /account. Note that in many situations we must keep certain information to comply with legal obligations, resolve disputes, or enforce agreements.

Deleting your Liqvid PTE. LTD. account. You can delete your account from the account settings page at /account. This will sign you out and remove or anonymise your identifiable user information.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We use third-party analytics tools to analyse how users interact with our Service and to improve our offering. These tools may use cookies or similar tracking technologies.

You can opt out of third-party tracking by adjusting your browser's cookie settings. Opting out may affect your user experience.

Age Restrictions

To use our Service, you must be at least 18 years old. We do not knowingly collect personal information from anyone under 18. If we become aware that we have done so, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting unless otherwise stated.

Contact Us

If you have any questions or concerns regarding your privacy, please contact us via the support channel inside the app at /account, or by mail at the following address:

Liqvid PTE. LTD.
Attn: Privacy Officer
68 Circular Road #02-01
Singapore 049422